Privacy and Personal Information Protection Policy

*Please read the following terms attentively.

1 - Protecting your personal information

The present Privacy and Personal Information Protection Policy (the “ Policy”) explains the kind of personal information that is collected for the use of the TeleDermato (“TeleDermato”) website (the “Site”), including the provision of Service (as defined in the terms and conditions of use, which can be consulted by clicking on the following hyperlink: the “ Terms and Conditions of Use” by TeleDermato to the benefit of the patient, its use and the context of its disclosure. TeleDermato understands the importance of protecting the privacy of its users and patients and is committed to respecting their right to protect their personal information. For the purposes of the Policy, the term “ User” refers to any person using the Site, a person who subscribes to the Service or uses it or, if such user of the Service is under fourteen (14) years old, the person who has parental authority. If you do not have the authority required or disagree with any of the terms of the Policy, do not use the Site and the Service.

Please note that TeleDermato reserves the right to modify the Policy at its complete discretion and without prior notice. It is your responsibility to consult the terms of the Policy and review any sporadic changes. The collection, use, and disclosure of your personal information shall be governed by the Policy in force, that is to say, the version that is displayed on the Site on any given date.

The present Policy is an integral part of the Site’s Terms and Conditions of Use.

2 - what is personal information?

Personal information includes factual or subjective information about an identifiable individual. However, it does not include business coordinates if these coordinates are used to communicate with an individual about their job, occupation or profession.

3 - Consent

Subject to limited exceptions, TeleDermato must have the User’s consent for the collection, use, and disclosure of his personal information. This consent can be express or implied. It must also be valid, which means, the User must understand the nature, aim, and repercussions of the collection, use, or disclosure of his personal information. Consent can be given verbally, in writing, electronically, or through a person acting on behalf of the User, such as a representative or signing officer that has been duly authorized for that purpose. Express consent is generally given when the User fills out and signs an agreement, request, or application form that he submits to TeleDermato. Implicit consent occurs when TeleDermato can reasonably conclude that you are in agreement as a result of any action or inaction on your part, or by circumstance.

4 - Collection of information

TeleDermato limits the collection of personal information to what is necessary for the purposes outlined in the Policy. The collection of User’s personal information used for the payment of the subscription cost of the Service by the online payment platform used by TeleDermato will be subject to the privacy and personal information protection terms of this platform. It is not secure to share your payment information, including credit card numbers, by e-mail, SMS or social media. To protect this data, please send them to TeleDermato only through its online purchasing platform on the Site.

6 - Use of information

Primarily, the information collected allows TeleDermato to identify the User, contact him and personalize the Service. TeleDermato reserves the right to use the information collected to conduct market research to better meet the needs its clients and Users and to improve its Site and its services offer.

If you added your e-mail address to TeleDermato’s mailing list, you can opt out of receiving the electronic newsletter or marketing e-mails at any time by using the hyperlink included in those newsletter and marketing e-mails.

TeleDermato will not sell User’s personal information to third parties, nor will it use or disclose User’s personal information for purposes other than those for which it was collected.

Existing laws and regulations allow certain exceptions to the Policy and the use of the User’s personal information. These exceptions could influence privacy practices. For example, TeleDermato reserves the right to collect, use, or disclose User’s personal information in the following situations:

  1. If the collection of information is clearly in your best interest and your consent cannot be obtained in a timely manner;
  2. b)If the law considers that the information is in the public domain;
  3. If the information is disclosed to government entities in accordance with anti-money laundering and terrorist financing laws; or
  4. In connection with tax returns filed with the appropriate authorities or other disclosures required by law.
7 - Protecting information

TeleDermato applies physical, organizational, and technological security measures to protect the User’s personal information from unauthorized access, disclosure, copying, changes to or use of your personal information, and to protect the User against loss or theft. TeleDermato’s computer systems, including TeleDermato’s subcontractor’s and hosting partner’s systems from whom TeleDermato purchases material, software, networks, storage space and related technologies to ensure the operation and maintenance of the Site and the Service, are password protected and configured to ensure that only the individuals that must access the personal information for the purposes of their job are authorized to access TeleDermato’s systems and secured databases.

7 - Cookies and social media

To ensure proper Site management and offer a personalized online experience, TeleDermato collects automatically non-personal information, standard data from internet log files, including your IP address, the name and language of your browser, the address and frequency of pages you’ve visited, including sites using different types of cookies and conversion tags. TeleDermato cannot view your computer’s profile or extract information from your hard drive. The default settings of most browsers are set to accept cookies, but you can change the settings to block or limit their use.

Moreover, the Site includes functions related to social media. These functions may collect your IP address and leave cookies in order to complete their function. These functions and social media widgets are hosted by a third party. Your interactions with these functions are governed by the Privacy and Personal Information Protection Policy of the company providing the function.

TeleDermato does not endorse the opinions expressed by users of the Site and does not perform any verification concerning the veracity of the comments. TeleDermato reserves the right to change or remove disrespectful, offensive, insulting or discriminatory post, question or comment, at its complete discretion.

Parts of the Site that require User authentication can use cookies to protect the User’s account against unauthorized users. These cookies maintain the integrity of the session and ensure an increased security, preventing the unauthorized access to the User’s account.

8 - Questions and access to information

In accordance with the law, you are entitled to access, update, change or remove your personal information stored on file by TeleDermato. To do so, or if you have any questions or concerns regarding the protection of your personal information, please contact TeleDermato’s Customer Service department by e-mail at the following address: [email protected].

9 - Languages

In case of any discrepancy between the French and English versions of this Policy, the French version shall prevail.