Privacy and Personal Information Protection Policy
*Please read the following terms attentively.
1 - Protecting your personal information
The present Privacy and Personal Information Protection Policy (the “ Policy”) explains the
of personal information that is
collected for the use of the TeleDermato (“TeleDermato”)
website (the “Site”), including the provision of Service
(as defined in the terms and conditions of use, which can be consulted by
clicking on the following hyperlink: the “
Terms and Conditions of
Use” by TeleDermato to the
benefit of the patient, its use and the context of its disclosure. TeleDermato
understands the importance of protecting the privacy of its users and
patients and is committed to respecting their right to protect their
personal information. For the purposes of the Policy, the term “ User” refers to any person
the Site, a person who
subscribes to the Service or uses it or, if such user of the Service is
under fourteen (14) years old, the person who has parental authority. If
you do not have the authority required or disagree with any of the terms of
the Policy, do not use the Site and the Service.
Please note that TeleDermato reserves the right to modify the Policy at its
complete discretion and without prior notice. It is your responsibility to
consult the terms of the Policy and review any sporadic changes. The
collection, use, and disclosure of your personal information shall be
governed by the Policy in force, that is to say, the version that is
displayed on the Site on any given date.
The present Policy is an integral part of the Site’s Terms
and Conditions of Use.
2 - what is personal information?
Personal information includes factual or subjective information about an
identifiable individual. However, it does not include business coordinates
if these coordinates are used to communicate with an individual about their
job, occupation or profession.
3 - Consent
Subject to limited exceptions, TeleDermato must have the User’s consent for the
collection, use, and disclosure of his personal information. This consent
can be express or implied. It must also be valid, which means, the User
must understand the nature, aim, and repercussions of the collection, use,
or disclosure of his personal information. Consent can be given verbally,
in writing, electronically, or through a person acting on behalf of the
User, such as a representative or signing officer that has been duly
authorized for that purpose. Express consent is generally given when the
User fills out and signs an agreement, request, or application form that he
submits to TeleDermato. Implicit consent occurs when TeleDermato can reasonably
conclude that you are in agreement as a result of any action or inaction on
your part, or by circumstance.
4 - Collection of information
TeleDermato limits the collection of personal information to what is necessary
for the purposes outlined in the Policy. The collection of User’s personal
information used for the payment of the subscription cost of the Service by
the online payment platform used by TeleDermato will be subject to the privacy
and personal information protection terms of this platform. It is not
secure to share your payment information, including credit card numbers, by
e-mail, SMS or social media. To protect this data, please send them to
TeleDermato only through its online purchasing platform on the Site.
6 - Use of information
Primarily, the information collected allows TeleDermato to identify the User,
contact him and personalize the Service. TeleDermato reserves the right to use
the information collected to conduct market research to better meet the
needs its clients and Users and to improve its Site and its services offer.
If you added your e-mail address to TeleDermato’s mailing list, you can opt out
of receiving the electronic newsletter or marketing e-mails at any time by
using the hyperlink included in those newsletter and marketing e-mails.
TeleDermato will not sell User’s personal information to third parties, nor
will it use or disclose User’s personal information for purposes other than
those for which it was collected.
Existing laws and regulations allow certain exceptions to the Policy and
the use of the User’s personal information. These exceptions could
influence privacy practices. For example, TeleDermato reserves the right to
collect, use, or disclose User’s personal information in the following
If the collection of information is clearly in your best interest and
your consent cannot be obtained in a timely manner;
b)If the law considers that the information is in the public domain;
If the information is disclosed to government entities in accordance
with anti-money laundering and terrorist financing laws; or
In connection with tax returns filed with the appropriate authorities
or other disclosures required by law.
7 - Protecting information
TeleDermato applies physical, organizational, and technological security
measures to protect the User’s personal information from unauthorized
access, disclosure, copying, changes to or use of your personal
information, and to protect the User against loss or theft. TeleDermato’s
computer systems, including TeleDermato’s subcontractor’s and hosting partner’s
systems from whom TeleDermato purchases material, software, networks, storage
space and related technologies to ensure the operation and maintenance of
the Site and the Service, are password protected and configured to ensure
that only the individuals that must access the personal information for the
purposes of their job are authorized to access TeleDermato’s systems and
7 - Cookies and social media
To ensure proper Site management and offer a personalized online
experience, TeleDermato collects automatically non-personal information,
standard data from internet log files, including your IP address, the name
and language of your browser, the address and frequency of pages you’ve
visited, including sites using different types of cookies and conversion
tags. TeleDermato cannot view your computer’s profile or extract information
from your hard drive. The default settings of most browsers are set to
accept cookies, but you can change the settings to block or limit their
Moreover, the Site includes functions related to social media. These
functions may collect your IP address and leave cookies in order to
complete their function. These functions and social media widgets are
hosted by a third party. Your interactions with these functions are
governed by the Privacy and Personal Information Protection Policy of the company providing the function.
TeleDermato does not endorse the opinions expressed by users of the Site and
does not perform any verification concerning the veracity of the comments.
TeleDermato reserves the right to change or remove disrespectful, offensive,
insulting or discriminatory post, question or comment, at its complete
protect the User’s account against unauthorized users. These cookies
maintain the integrity of the session and ensure an increased security,
preventing the unauthorized access to the User’s account.
8 - Questions and access to information
In accordance with the law, you are entitled to access, update, change or
remove your personal information stored on file by TeleDermato. To do so, or if
you have any questions or concerns regarding the protection of your
personal information, please contact TeleDermato’s Customer Service department
by e-mail at the following address: [email protected].
9 - Languages
In case of any discrepancy between the French and English versions of this
Policy, the French version shall prevail.